Refund, Store and Shipping Policy

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If you are not satisfied with your purchase, please contact us by email. You may request a return or exchange within 30 days of the receipt of the product. Personalized or other customized product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchase.

Deliveries to other countries may take longer. To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered after 30 days of purchase date, the customer is entitled to a refund of the purchase in full.

Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery. Standard shipping methods include the United States Postal Service. Please note that customers outside Canada shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.

Privacy & Safety

This privacy policy is to inform you on how the information collected on this website is used. Be sure to read this privacy policy before using our website or submitting any personal information and be aware that by using our website, you are accepting the practices described in this policy. We reserve the right to make changes to this website's policy at any time without prior notice. Be also aware that privacy practices set forth in this here are for this website only and do not apply for any other linking websites. Collection of Information: We collect personally identifiable information such as names, postal codes, addresses, emails, and so on, that are voluntarily submitted by our visitors like you. The information you provide and that is collected is used to fulfill you specific request. Cookie/Tracking Technology This website may use cookies and other tracking technologies depending on the features offered. These technologies are useful for gathering information such as browser type and operating system and tracking the number of visitors to our website, in our efforts to better understand how visitors use our website. Cookies are also used to customize the website experience for each visitor. Aggregate cookie and tracking information may be shared with third parties. Distribution of Information In the event of fraud prevention or investigation, we may be asked to share collected information with governmental agencies or other companies assisting us. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is never provided to these companies for marketing purposes. Commitment to Data Security Your personally identifiable information is kept secure and encrypted during the type of transmission. Only authorized employees, agents and contractors have access to this information. Please contact us if you have any questions or concerns about our website's privacy.

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Wholesale Inquiries

Supine beauty offers a generous wholesale program supporting small business all over the US. Email kavalos@supinebeauty.com for more information. Min purchase quantity is 50 pieces. 

Re-stocking/cancellation fee: buyers will be charged a 20% restocking/cancellation fee on orders that are cancelled within 30 days before delivery. All sales are final. Restocking fee will be charged to your credit card on file at the time of cancellation, or after 3 attempts to reach you.

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Payment Methods

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Credit / Debit Cards - PAYPAL - Offline Payments